Privacy Shield Compliance
Flashtalking complies with the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Flashtalking has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit the Privacy Shield website.
In the cases of onward transfer to third parties, Flashtalking will remain liable under the Principals if its agents process such personal information in a manner inconsistent with the Principals, unless Flashtalking proves that it is not responsible for the event giving rise to the damage.
Flashtalking will either:
Enter into a contract with the third-party controller that says data may only be processed for limited and specified purposes consistent with the consent provided by the individual, and that the recipient will provide the same level of protection as the Principles, or
Transfer data only for a limited and specific purpose, ascertain agent’s level of data protection is provided is at least at the same level of privacy protection, take reasonable and appropriate steps to ensure agent effectively processes the personal information transferred in a manner consistent with Flashtalking’s obligations, upon notice, take reasonable and appropriate steps to halt processing and provide a summary of relevant privacy provisions of the contract with that agent upon request.
EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Flashtalking at: Privacy_EU@flashtalking.com.
Flashtalking has further committed to refer unresolved Privacy Shield complaints to: JAMS, an alternative dispute resolution provider located in the United States.
Under certain conditions, individuals may invoke binding arbitration through the Privacy Shield Panel.
If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact DPO@flashtalking.com for more information or to file a complaint. The services of JAMS and the Privacy Shield Panel are provided at no cost to you.